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Your Location Home arrow Support FAQ arrow E-mail arrow Webmail errors with 'No such user here', what's wrong?
Webmail errors with 'No such user here', what's wrong? Print

If you try to sent an e-mail using webmail and you get the error...

Requested action not taken: mailbox name not allowed
Server replied: 553 5.3.0 ... No such user here

Go to 'Options', 'Personal Information' in webmail and complete your 'Full Name' and 'Email Address' (or at least the name and e-mail you would like shown on your sent e-mails).
 

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